The disappearing display
Focus Mk3, C-Max Mk2 and Kuga Mk2 clusters suffer a well-known display degradation: the centre LCD gradually fades, loses segments or corrupts until it's completely blank. Mileage, trip, menus, and door/warning messages all live on that screen, so the car becomes a guessing game — and an MOT conversation. Left long enough some units develop deeper board faults too.
Mk3-era symptoms
- Centre display faded — readable only in the dark, or not at all
- Screen corrupted: missing lines, scrambled characters, ghosting
- Display completely blank while gauges still work
- Intermittent display dropout, worse in heat
- Warning messages unreadable (doors, DPF, service alerts)
Repaired at your address
We rebuild the display stage of your original cluster at the car — no cluster swap, no programming, no lost mileage, no dealer wait. Same-day visit anywhere in our London, Surrey and South East patch.
- Call or message with your postcode and symptoms. Dead dash, flashing immobiliser light, gauges at zero, dashes for mileage — tell us what the car is doing and what it is (Focus, C-Max, Kuga, Transit, Galaxy, S-Max, Mondeo).
- We come to the car. Home, work or wherever it refused to start. The van carries the test gear, components and tools for these Visteon clusters.
- Diagnose first, at the car. We confirm the cluster is actually the fault before any repair — if it's the battery, wiring or another module, you get told straight.
- Board-level repair on site. The cluster comes out, the failed stage is rebuilt on the bench in the van, and it goes straight back into your car.
- Started, tested, driven. Gauges, mileage, warning lights and immobiliser all proven working before we leave — same day.
Typical call-out
Focus Mk3 in Guildford — display failed the week before the MOT
Owner couldn't read warning messages or mileage. Repaired on the driveway in Burpham in a single visit — display crisp again, MOT passed that Friday.
Common questions
Focus Mk3 questions
My Focus Mk3 display has faded to nothing — is the whole cluster failing?
The Mk3-era fault is usually the centre LCD itself degrading — it fades, corrupts or goes blank while gauges keep working. It's repairable at board/display level without replacing the cluster, so mileage and coding stay untouched.
Which other Fords share this unit?
The C-Max Mk2 (2010–2019) and Kuga Mk2 (2013–2019) use the same twin-pod cluster family (part numbers BM5T/F1ET/FV4T-10849). The fault presents identically.
Can it be done at my house?
Yes — same mobile visit as all our cluster work: out, repaired in the van, refitted, tested, same day.
Mobile · At your address · 7 days
Screen fading?
Fix it before it goes dark.
Fix it before it goes dark.