Dies warm, returns cold.
Works first thing, gone by the school run, back the next morning. Thermal expansion is breaking the contact — the endgame is a screen that doesn't come back.
Tell-tale signThe Richmond visit
New glass.
Nothing else changes.
Book a Richmond slot and we typically arrive via the A316. Parking outside your house or office in TW9 and TW10 is all the workshop this needs: the cluster comes out through the binnacle, the screen swap happens on a bench in the van, and it's all back together the same hour.
We don't exchange units and we never post anything. Your cluster stays with your car: we open it, remove the dead glass, fit the replacement screen and rebuild it on the spot. Because the board — and the odometer memory on it — never changes, the car treats the cluster as what it is: the same one it left the factory with.
A dealer can only sell the fix they stock: an entire cluster, ordered in, fitted and aligned — with the calendar doing the real damage, since the wait for parts and a slot is commonly measured in weeks. Replacing just the screen costs a fraction of that and happens the day we park outside your door in Richmond.
Screen work is one lane of what the van carries — cluster repair for all makes, diagnostics and component coding ride along on every Richmond visit.
