Glow but no digits.
The panel lights up; nothing is written on it. The backlight outlives the glass — proof the fault is the LCD itself, not power or wiring.
Diagnostic clueThe Southampton visit
New glass.
Nothing else changes.
Book a Southampton slot and we typically arrive via the M27. Parking outside your house or office in SO14, SO15 and SO16 is all the workshop this needs: the cluster comes out through the binnacle, the screen swap happens on a bench in the van, and it's all back together the same hour.
The method never changes: cluster out, casing open, failed LCD lifted off, new screen seated and the unit rebuilt. Your mileage lives in memory on the board — the glass is just the window onto it — so the figure that lights up afterwards is the one your car earned. No coding session, no dealer visit, nothing to marry up.
Compare the franchise route: a complete replacement cluster has to be ordered, the car booked in, and the new unit proxi-aligned — drivers regularly report the whole cycle running into weeks. Ours runs into an afternoon in Southampton, and the quote you get by reg before we travel is the figure you pay.
One visit can clear a list: cluster faults on any make, key programming, diagnostics — tell us everything the car's doing when you book your Southampton slot.
