Glow but no digits.
The panel lights up; nothing is written on it. The backlight outlives the glass — proof the fault is the LCD itself, not power or wiring.
Diagnostic clueThe Romford visit
New glass.
Nothing else changes.
We're in and out of Romford on the A12 regularly, and the RM1, RM2 and RM7 postcodes produce a steady stream of the same call: 500 driving fine, display dying. That's not coincidence — the screen's ribbon bond is the one part of this cluster with a shelf life.
We don't exchange units and we never post anything. Your cluster stays with your car: we open it, remove the dead glass, fit the replacement screen and rebuild it on the spot. Because the board — and the odometer memory on it — never changes, the car treats the cluster as what it is: the same one it left the factory with.
The alternative is a whole-cluster replacement: parts on order, a booking queue, an alignment step, and often weeks off the road in bits or limping. For a failed screen that's overkill. One mobile visit to Romford, one fixed price agreed up front, one hour of your day.
Screen work is one lane of what the van carries — cluster repair for all makes, diagnostics and component coding ride along on every Romford visit.
